Privacy policy

At Temla Rice, we value your trust and commitment to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal data.

1. Collection of Personal Information

We collect personal information from you when:

- You place an order or make a purchase
- You register for an account
- You subscribe to our newsletter or promotional emails
- You contact our customer support team

 

The personal information we collect may include:

- Name
- Email address
- Phone number
- Delivery address
- Payment information (processed securely through third-party payment gateways)

 

2. Use of Personal Information

We use your personal information for:

- Processing and fulfilling orders
- Providing customer support
- Sending newsletters and promotional emails (with your consent)
- Improving our products and services
- Conducting market research and analysis

 

3. Disclosure of Personal Information

We may disclose your personal information to:

- Third-party logistics providers for delivery purposes
- Payment processors for transaction verification
- Law enforcement agencies or regulatory authorities (as required by law)
- Our affiliates or subsidiaries

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

 

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy.

 

 

6. Your Rights

You have the right to:
- Access and update your personal information
- Unsubscribe from newsletters and promotional emails
- Request deletion of your personal information (subject to applicable laws)
- Lodge a complaint with relevant regulatory authorities

 

 

7. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. By using our website, you consent to our use of cookies.

 

8. Changes to This Policy

We reserve the right to update this policy at any time. Changes will be effective immediately upon posting.

 

9. Contact Us

For queries or concerns regarding this policy, please contact our customer support team at:


Phone: +92 300 1183652
Email: support@temlarice.com